Feedback

I would like to update my new bank information

In the past, the main picture in the product page is a full square. Now, it is a rectangle, preventing the picture from being fully displayed. This issue only happens on desktop website, the mobile version has no issue.

Inefficient way to display variations and options in Mobile POS. Please compare with the selection in Online Store. It is easier to indicate the variations in Online Store.

Add a functionality that allows users to save cart, so user can take other orders first and save it, and then load it again at a later time to complete payment.

I just try to integrate the plugin in the system, install ok, but click activate show error "The plugin does not have a valid header." how to resolve

I have a concern that I would like to address. Currently, we have only two options to choose from - "Flat rate" or "Fee Per Unit" for shipping. However, it would be great if we could have an additional option to "Set up your own rates" along with the existing minimum and maximum weight by kg. This will help us to create our own rates based on the total weight ordered, which will be more accurate and cost-effective for us. As we are based in Malaysia, we have a unique requirement where we need to set different rates for East and West Malaysia. Currently, we are unable to do so as there is no option to change it independently. It would be really helpful if we could have the option to set different shipping rates for each location. I have attached the screenshot for your reference.

Loading and can't create QR Code for payment

Would like to have an easy way to display breakdown of sales reports by : Cashier Users Location Channel (In-Person payments, Payment Gateway, Invoice etc)

Having a system that shows the exact rates offered by HitPay according to the given rates during account registration would be helpful. This will enable us to effortlessly confirm the charges deducted from the payments of our clients and guarantee accuracy.

Hi, it seems that my account is still not verified after over a week. I need assistance to expedite this and if there’s any further information required, do let me know so I can facilitate. Thanks.